Privacy Policy

PRIVACY POLICY Last Updated: October 23, 2026 1. Introduction Welcome to BALESON PC MARKETPLACE. Your privacy is important to us, and we are committed to handling your information responsibly. This Privacy Policy explains how BALESON PC MARKETPLACE collects, uses, protects, and manages information when you visit our website, browse our computer listings, or contact us about our products. By using our website, you acknowledge this Privacy Policy. 2. Information We Collect We aim to collect only the information necessary to operate our website and respond to customer enquiries. A. Information You Provide When you contact us or communicate with us about a product, you may voluntarily provide information such as: - Your name. - Your WhatsApp contact details. - Messages or questions about our products. - Product preferences or enquiry details. - Other information you choose to share. You are not required to create an account simply to browse our public product listings. B. Automatically Collected Information When you visit our website, certain technical information may be collected to maintain security and improve performance, depending on the features enabled on the website. This information may include: - Browser type. - Device type. - Operating system. - Pages visited. - Approximate usage information. - Website error and performance information. The website may also use essential cookies or similar technologies where necessary for its operation, security, and functionality. C. Product Enquiries Through WhatsApp When you click the Interested button on a product, our website may open WhatsApp with a prepared message containing information about that product. You can review the message before sending it. We do not automatically send WhatsApp messages on your behalf. Any personal information you choose to include in a message will be processed through WhatsApp and may be available to us when you send the message. 3. How We Use Your Information We may use information collected through our website or provided directly by you to: - Respond to product enquiries. - Provide information about computer specifications and availability. - Communicate with customers about products. - Improve website performance and usability. - Monitor product popularity and website usage where analytics are enabled. - Protect the website against fraud, abuse, and unauthorized access. - Maintain the security and reliability of our services. - Comply with applicable legal obligations. We do not use information for purposes unrelated to our business without an appropriate legal basis. 4. WhatsApp Communication BALESON PC MARKETPLACE uses WhatsApp to make communication with customers easier. If you choose to contact us through WhatsApp, your communication will be handled through WhatsApp's services. WhatsApp has its own privacy policy and data-handling practices. We encourage you to review those policies to understand how your information may be processed by WhatsApp. Our business WhatsApp contact number is: 08104863080 You are not required to contact us through WhatsApp merely to browse the website. 5. Cookies and Similar Technologies Our website may use cookies or similar technologies to support essential functionality, security, user preferences, and performance. If analytics or other optional tracking tools are introduced, we will update this policy as necessary and provide appropriate information or controls where required. You can manage cookies through your browser settings. Disabling certain cookies may affect some website features. 6. Sharing Your Information We do not sell your personal information to third parties. We may share limited information with service providers when reasonably necessary to operate our website, such as: - Website hosting providers. - Database and image-storage providers. - Security and technical service providers. - Analytics providers, if enabled. Such providers may process information on our behalf to deliver their services. We may also disclose information when required by law, when necessary to protect our legal rights, or when reasonably necessary to investigate security incidents or prevent abuse. We do not share personal information with third parties for their independent marketing purposes unless appropriately authorized or otherwise permitted by applicable law. 7. Data Security We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, and disclosure. These measures may include secure connections, access restrictions, authentication controls, and appropriate security monitoring. However, no website, online service, or electronic transmission can be guaranteed to be completely secure. We encourage customers to avoid sharing passwords, financial credentials, or other highly sensitive information through ordinary product enquiries. 8. Data Retention We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods may depend on the type of information, the purpose for which it was collected, security requirements, and applicable legal obligations. Where information is no longer needed, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable requirements. 9. Your Privacy Rights Depending on applicable law, you may have rights concerning your personal information, including the right to: - Request access to personal information we hold about you. - Request correction of inaccurate information. - Request deletion of information where legally applicable. - Object to or request restrictions on certain processing activities. - Withdraw consent where processing relies on your consent. - Raise a complaint about how your information is handled. To make a privacy-related request, contact us using the contact information provided below. We may need to verify your identity before responding to certain requests. 10. Children's Privacy Our website is intended for people who are looking for computers and related products. We do not knowingly seek to collect personal information from children in circumstances where parental consent or other safeguards are legally required. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action. 11. Third-Party Services and Links Our website may link to third-party services, including WhatsApp. We do not control the privacy practices, security measures, or content of external services. When you leave our website or use a third-party service, that service's own privacy policy and terms may apply. We encourage you to review the relevant policies before sharing personal information with third-party services. 12. International Data Transfers Some of our website service providers may store or process information outside Nigeria. Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer and processing comply with applicable data protection requirements. 13. Changes to This Privacy Policy We may update this Privacy Policy when our website features, business operations, service providers, or legal obligations change. Any updated version will be published on this page, together with a revised Last Updated date. We encourage visitors to review this page periodically. 14. Contact Us If you have questions about this Privacy Policy, wish to make a privacy request, or have concerns about how your information is handled, please contact us. Business Name: BALESON PC MARKETPLACE WhatsApp: 08104863080 Please include sufficient information for us to understand and respond to your enquiry. --- BALESON PC MARKETPLACE Your privacy matters to us. We aim to handle your information responsibly while providing a convenient way to explore computers and contact our business.