Terms and Conditions

TERMS AND CONDITIONS Last Updated: October 23, 2026 1. Introduction Welcome to BALESON PC MARKETPLACE. These Terms and Conditions govern your access to and use of our website, where you can browse computers, laptops, desktop PCs, and related accessories. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with them, please discontinue using the website. In these terms, "we," "us," and "our" refer to BALESON PC MARKETPLACE, while "you" and "your" refer to anyone visiting or using our website. 2. About Our Website BALESON PC MARKETPLACE provides an online platform where customers can explore available new and used computers, review product specifications, compare prices, and contact us directly about products. Our website is designed for product browsing and enquiries. It does not provide a direct online checkout or payment facility. Customers can use the Interested button on a product listing to contact us through WhatsApp. Any purchase, payment, delivery, or collection arrangements must be discussed and confirmed directly with the seller. 3. Product Information We aim to provide accurate and useful information about every product listed on our website. Product listings may include: - Product name and model. - Photographs. - Processor and generation. - RAM and storage capacity. - Graphics information. - Operating system. - Physical condition. - Selling price. - Availability status. - Warranty information, where applicable. - Known faults or defects, where applicable. Specifications and features may vary between products, including computers of the same model. Customers are encouraged to review the complete product description and ask questions about any important details before making a purchase decision. We make reasonable efforts to keep product information accurate but cannot guarantee that every listing will be free from errors. 4. Product Photographs Photographs are provided to help customers identify and assess the products listed on our website. We aim to use photographs that reasonably represent the actual products being offered. However, colours and visual appearance may vary depending on lighting, camera settings, and the device used to view the website. Where photographs are illustrative rather than photographs of the actual item, this should be clearly indicated in the product listing. Customers should contact us if they require additional photographs or clarification about a product's appearance. 5. New, Used, and Refurbished Products Our marketplace may feature brand-new, used, and refurbished computers. Brand-New Products These are products listed as new. Any applicable manufacturer warranty or seller warranty will be described in the relevant listing or confirmed directly with the seller. Used Products Used computers may show signs of previous use, including cosmetic wear or reduced battery performance. Customers should carefully review the condition description and ask about any known faults, repairs, or missing accessories. Refurbished Products Refurbished products may have undergone inspection, repair, or replacement of certain components. The nature of any refurbishment, applicable warranty, and current condition should be confirmed from the relevant product listing or directly with the seller. We will not intentionally misrepresent a product's condition. Nothing in these terms removes any rights customers may have under applicable consumer-protection laws. 6. Product Prices All product prices are displayed in Nigerian naira (₦), unless otherwise stated. Prices may change as inventory, availability, and business conditions change. The price displayed on a listing should be confirmed with the seller before a purchase is finalized. Negotiable Prices Some products are marked Negotiable. This means customers may contact us to discuss the listed price. A lower price is not guaranteed, and any agreed price must be confirmed directly with the seller. Final Prices Products marked Final Price are not open to negotiation. Customers may still contact us to ask questions about the product or confirm availability. Price Errors If a listing contains an obvious pricing error, we reserve the right to correct the error and communicate the accurate price before any purchase agreement is finalized. We will not treat an enquiry alone as a completed purchase. 7. Product Availability and Sold Items Product availability can change without notice. A product displayed on the website may become unavailable if it is sold, reserved, damaged, or removed from inventory. Customers should contact us to confirm availability before making payment or travelling to collect a product. We aim to update our listings promptly when a product becomes unavailable. An Interested button or WhatsApp enquiry does not guarantee that the product has been reserved for you. 8. WhatsApp Enquiries Our website includes an Interested button that allows customers to enquire about individual products through WhatsApp. When you click this button, WhatsApp may open with a prepared message containing details of the selected product. You can review and edit the message before sending it. By using this feature, you understand that: - Clicking Interested does not automatically purchase a product. - The website does not automatically send a WhatsApp message on your behalf. - Contacting us does not guarantee availability. - Price negotiations require confirmation from the seller. - Any purchase agreement must be confirmed directly with the seller. Our published WhatsApp contact number is 08104863080. Communication through WhatsApp may also be subject to WhatsApp's applicable terms and privacy practices. 9. Payments and Purchase Agreements BALESON PC MARKETPLACE does not currently provide online checkout or direct online payment through the website. Payment arrangements must be confirmed directly with the seller before a purchase is completed. Customers should confirm the product, agreed price, payment method, delivery or collection arrangements, and any applicable warranty before proceeding. Do not assume that a product has been purchased or reserved simply because you have sent a message. Customers should verify the authenticity of payment instructions and ensure that payments are made only through an agreed and verified method. Any applicable statutory consumer rights remain unaffected by this section. 10. Delivery and Collection Delivery and collection arrangements are subject to confirmation with the seller. Before finalizing a purchase, customers should confirm: - Whether delivery is available. - The delivery location. - Any applicable delivery charges. - The estimated delivery timeframe. - Whether collection is available. - The agreed collection location and time. Delivery availability, costs, and timeframes may vary depending on the customer's location and the product concerned. Do not assume that free delivery or nationwide delivery is available unless this has been expressly confirmed. 11. Inspection and Testing Where practical, customers are encouraged to inspect and test a computer before accepting it. For used computers, customers may wish to check: - Processor and system information. - RAM and storage capacity. - Screen condition. - Keyboard and touchpad. - Battery performance. - Charging functionality. - Ports and connectivity. - Operating system. - Included accessories. - Any disclosed faults. If inspection is not possible before delivery, customers should clarify the applicable delivery, return, and warranty arrangements with the seller before completing the purchase. These recommendations do not limit any legal rights relating to defective, misdescribed, or otherwise non-compliant products. 12. Warranty, Returns, and After-Sales Support Any warranty applicable to a product should be clearly described in its listing or confirmed directly with the seller. Warranty coverage, duration, exclusions, and claim procedures may vary depending on the product. A product described as having no additional seller warranty may still be covered by rights or protections that apply under relevant law. If you experience a problem with a purchased product, contact the seller promptly and provide details of the issue. Return, repair, replacement, or refund requests will be assessed in accordance with any applicable agreed terms and legal obligations. Nothing in these Terms and Conditions excludes or limits consumer rights that cannot legally be excluded or limited. 13. Customer Responsibilities When using our website, you agree to: - Provide accurate information when contacting us. - Use the website for lawful purposes. - Avoid attempting to gain unauthorized access to administrative systems. - Avoid uploading malicious files or interfering with website operations. - Avoid using the website to mislead, harass, or defraud others. - Respect applicable laws and the rights of other people. We may restrict access to users who misuse the website or attempt to compromise its security, subject to applicable law. 14. Website Content and Intellectual Property Unless otherwise indicated, the website's branding, design elements, written content, and other original materials belong to BALESON PC MARKETPLACE or are used with appropriate permission. You may view and use the website for personal product research and enquiries. You may not reproduce, distribute, modify, or commercially exploit protected website materials without the necessary permission, except where permitted by law. Third-party product names, logos, and trademarks remain the property of their respective owners. Their appearance on our website does not necessarily indicate an official partnership or endorsement. 15. Website Availability We aim to keep our website accessible and functioning properly. However, temporary interruptions may occur because of maintenance, technical problems, hosting-provider issues, security updates, or circumstances beyond our reasonable control. We do not guarantee uninterrupted or error-free access at all times. We will take reasonable steps to address significant technical problems when they arise. 16. Limitation of Liability To the extent permitted by applicable law, BALESON PC MARKETPLACE will not be responsible for losses arising solely from temporary website interruptions, inaccurate information supplied by third parties, or circumstances beyond our reasonable control. This section does not exclude or limit liability for fraud, intentional misconduct, negligence where liability cannot legally be excluded, or any other liability that applicable law does not permit us to exclude or limit. Nothing in these terms removes any statutory rights relating to products sold to consumers. 17. Privacy and Personal Information Your use of our website is also subject to our Privacy Policy. We aim to handle personal information responsibly and use appropriate measures to protect information collected through the website. If you contact us through WhatsApp, your communication will also be subject to the applicable privacy practices of that service. Please review our Privacy Policy for more information about the handling of personal information. 18. Changes to These Terms We may update these Terms and Conditions when our business operations, website features, or legal obligations change. Updated terms will be published on this page with a revised Last Updated date. Your continued use of the website after an update does not override any legal rights or requirements concerning changes to contractual terms. We encourage visitors to review this page periodically. 19. Applicable Law and Dispute Resolution These Terms and Conditions are intended to operate in accordance with applicable laws of the Federal Republic of Nigeria. If a disagreement arises, we encourage customers to contact us first so that we can attempt to resolve the matter fairly. Nothing in this section prevents a customer from exercising any legal rights or seeking remedies available under applicable law. 20. Contact Information If you have questions about these Terms and Conditions, a product listing, pricing, availability, or a purchase enquiry, please contact us. Business Name: BALESON PC MARKETPLACE WhatsApp: 08104863080 For product enquiries, please use the Interested button on the relevant listing or contact us through our published WhatsApp number. --- BALESON PC MARKETPLACE Quality Computers. Fair Prices. Reliable Service. Thank you for visiting BALESON PC MARKETPLACE.